Responsible

ISP * D International Software Partners GmbH in Poing is responsible for the processing of personal data that is collected when you visit this website.

What these data protection regulations regulate

These data protection regulations regulate the handling of personal data. They describe what personal data we collect when using our website and how we use it. Personal data is individual information about the personal or factual circumstances of a specific or identifiable natural person. This includes information such as Your name, address, telephone number or date of birth. Statistical information that cannot be directly or indirectly associated with you - such as the popularity of individual websites of our offer or the number of users of a page - are not personal data.

Protecting your personal data

ISP*D International Software Partners GmbH attaches great importance to ensuring that your personal data are collected, used, processed and erased in accordance with the current applicable regulations as stipulated by the federal data protection legislation. Protecting your data is a matter of great importance to our company.

Using your data

We collect information about customers in electronic form and use it exclusively for the purposes of processing contracts, customer administration, product registration, technical support and for marketing purposes to the extent which is necessary and permissible. A passing on to interconnected companies is performed only during corresponding business-relationships. No information is passed to other third parties. Information is only passed to official state bodies in accordance with the legal requirements.

The right to information, amendment, erasure and blocking

All our customers have a right to receive information about data concerning them which is held by us. Customers may at any time withdraw permission for the use of their data for advertising purposes. Customers may apply to us for information about who is receiving their data. On request the information held by us can be amended or erased. If data cannot be erased for legal reasons it will be blocked instead. The data will then be erased once the minimum legal storage term has expired.

Data protection principles

Our customers may at any time ask for information about the scope and purpose of data processing. If permission has been given for data to be used or transferred for advertising purposes this may be withdrawn at any time and customers may also request that they be informed about any further recipients of their data. In addition data will also be corrected, blocked or erased on request.

Our customer portals on the internet

The data stored for the use of customer portals will also only be used for the services made available through the customer portals. By subscribing to the newsletter your usage pattern will be recorded with the aim of optimising personalised communication with you as our customer for the purposes of offering future tailored solutions. 

Cookies

Cookies are small files to be stored temporarily to facilitate the exchange of information. ISP*D International Software Partners GmbH only uses cookies where personalised and modified browsing are required. If you do not want cookies you can deactivate this function on your browser. Where cookies are used on our website its functionality may be adversely affected by deactivating them.

Secure transactions with SSL encryption

The data you enter on our online shop are protected from being accessed by third parties by the use of secure encryption techniques. SSL (Secure Socket Layer) ensures that your personal data can only be transferred over the internet in encrypted form and decrypted only by our servers.
You can check you have a secure and encrypted connection with SSL by looking for the padlock symbol in the status bar on your browser and the URL address will change from http:// to https://.

Use of Google Analytics

For the needs-based design of our website, we create pseudonymous user profiles on the basis of Article 6 paragraph 1 letter f of the General Data Protection Regulation with the help of Google Analytics. It is a product of Google Inc. ("Google"), Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses "cookies", ie text files that are saved on your computer and that enable an analysis of your use of the website. The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. Since we have activated IP anonymization on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and only shortened there. Google will use this information to evaluate your use of the website for us, to compile reports on website activity and to provide us with other services related to website activity and internet usage. These purposes pursued by us also represent the legitimate interest within the meaning of Article 6 paragraph 1 letter f General Data Protection Regulation.

You can object to the creation of the pseudonymous user profiles at any time. There are several ways to do this:

    One way to object to web analysis by Google Analytics is to set an opt-out cookie, which tells Google not to save or use your data for web analysis purposes. Please note that with this solution, web analysis will only take place as long as the opt-out cookie is saved by the browser. If you would like to set the opt-out cookie now, deactivate Google Analytics
    You can prevent the storage of cookies by setting your browser software accordingly.
    Depending on the browser you are using, you have the option of installing a browser plug-in that prevents tracking. To do this, please click HERE and install the browser plug-in available there.

Use of Google reCAPTCHA

To protect your input, we use the service reCAPTCHA from Google Inc. (Google) based on Article 6 paragraph 1 letter f General Data Protection Regulation. The query serves to differentiate whether the input is made by a human being or is misused by automated, mechanical processing. This purpose also represents our legitimate interest. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there.

Further information on data processing and information on data protection by reCAPTCHA (Google) can be found HERE.

Use of script libraries (Google web fonts)

This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://www.google.com/policies/privacy/.

 

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

 

Google DoubleClick

We use DoubleClick, a service provided by Google Inc. DoubleClick uses cookies to serve user-based ads. The cookies recognize which ad has already been displayed in your browser and whether you have accessed a website via a switched ad. The cookies do not collect any personal information and can not be associated with such information.

If you do not want to receive user-based advertising, you can disable the delivery of ads using Google's Ads Preferences.

You can read more about how Google uses cookies in Google's privacy policy.

Use of Youtube

The provider YouTube is used for the integration of videos. YouTube is operated by YouTube LLC with its head office at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc., located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. We use embedded YouTube videos in extended data protection mode. That means: YouTube does not save cookies for a user who displays a website with an embedded YouTube video player, but does not click on the video to start playback. If the YouTube video player is clicked, YouTube may be able to save cookies on the user's computer, but no personal cookie information is saved for playback of embedded videos. For more information, please see YouTube's general data protection notice.

Further information on data processing and information on data protection by YouTube (Google) can be found HERE.

Contact Forms

You have the option of contacting us by electronic mail at info@ispd.de or by telephone. We also have various contact forms ready for you (e.g. for the ISP * D Rebate Program, manufacturer white papers). Your data will only be processed to process your request. It will only be passed on to third parties if this is necessary to process your request. The legal basis for the use of your data is Article 6 Paragraph 1 Letter f General Data Protection Regulation. ISP * D has a legitimate interest in being in contact with the users of the website and answering questions that may be asked or sending information.

Usage data

When you visit our website, we temporarily store so-called usage data on the basis of Article 6 paragraph 1 letter f of the General Data Protection Regulation. We use the usage data for statistical purposes to improve the quality of our website and for security purposes. We also use this information to enable access to our website, to control and administer our systems and to improve the design of the website. These purposes pursued by us also represent the legitimate interest within the meaning of Article 6 paragraph 1 letter f General Data Protection Regulation.

The data set consists of:

•   the page from which the file was requested
•   the name of the file
•   the date and time of the query
•   the amount of data transferred
•   the access status (file transferred, file not found)
•   the description of the type of web browser used
•   the IP address of the requesting computer shortened by the last three digits.

Contact

If you have any comments or queries about out data protection statement just email:
info@ispd.de